❓ Frequently Asked Questions
Can I order samples and are they free?
Yes, we provide sample orders. Sample fees are required initially, but they will be returned to you when you place a bulk order.
How do you handle quality warranty?
We maintain strict quality control from material selection to shipment. If any products are found damaged in the container, replacements will be offered with your next order.
What are your standard payment terms?
Our standard terms are a 30% deposit and 70% balance against the B/L copy via TT or LC. Trade assurance is also supported.
What is the Minimum Order Quantity (MOQ) and delivery time?
The MOQ is 5 pcs per color/model. Standard delivery time is approximately 25 days after the deposit is received.
Do you offer a long-term guarantee for the furniture?
Yes, we offer a 5-year warranty on our products to ensure long-term satisfaction and reliability.
Why should we choose your products?
We provide 100% on-time delivery and 100% quality assurance, focusing on cost-effective furniture solutions for global markets.