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Frequently Asked Questions
Q1: Can I order samples? Are they free of charge?
Yes, we provide sample orders. Sample fees are required initially, but we will return the sample fees to you in your subsequent bulk order.
Q2: How do you handle quality warranty?
We maintain strict quality control from raw materials to shipment. If products are found damaged in the container, free replacements will be offered with your next order.
Q3: What are your usual payment terms?
Our standard payment term is a 30% deposit and 70% balance against B/L copy by TT or LC. Trade assurance options are also available.
Q4: What is the MOQ and delivery time?
The MOQ is 5 pcs per color/model. Delivery time is approximately 25 days after receiving the deposit. Please contact us for current stock availability.
Q5: Why should we choose your products?
We guarantee 100% on-time delivery and 100% quality assurance for all our furniture pieces.
Q6: Do you offer a guarantee for the products?
Yes, we offer a 5-year warranty on our products to ensure long-term satisfaction and reliability.
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